Privacy policy
Privacy Notice
LEO DRIVING SCHOOL LTD
At LEO DRIVING SCHOOL LTD (referred to as Leo Driving School in this Privacy Notice), respecting your data privacy rights is our top priority. This notice explains why and how we collect personal data about you, how we may process such data, and what rights you have regarding your personal data.
This notice is structured to provide general provisions at the beginning, followed by sections tailored to specific data subject categories. You can select the category relevant to your situation to view the information about the data we collect and the purpose and legal basis for processing it.
We collect and process your data based on your specific data subject category. Please click on the relevant category below to access the corresponding details. Before proceeding, we recommend reading the General Information section.
GENERAL INFORMATION
Who Controls Your Personal Data?
At Leo Driving School Ltd (referred to as "Leo Driving School" in this Privacy Notice), we are responsible for your personal data. You can contact us by sending an email to info@leodriving.co.uk or call us at 020 3051 4245.
Your Rights
You have the following rights regarding your personal data:
1. The Right to Be Informed
You have the right to be informed about how Leo Driving School processes your personal data. We provide this information through privacy notices such as this one.
2. The Right of Access
You can request a copy of the personal data we hold about you, subject to certain exceptions.
3. The Right to Rectification
You have the right to request immediate correction of any inaccurate or incomplete personal data we hold about you.
4. The Right to Erasure
You may request the deletion of your personal data when it is no longer needed, when applicable laws require us to delete it, or when its processing is unlawful. This right also applies if you withdraw your consent or object to processing. However, there are exceptions to this right.
5. The Right to Restrict Processing
You can request that we restrict the processing of your personal data in specific circumstances. In such cases, we may store your data but will not process it further.
6. The Right to Data Portability
You are entitled to receive your personal data in a structured, machine-readable format or request that we transfer it to a third party.
7. The Right to Object
You can object to the processing of your personal data where it is based on legitimate interests, provided your privacy rights outweigh our reasoning.
8. Rights Related to Automated Decision-Making and Profiling
You have the right not to be subjected to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects. Currently, Leo Driving School does not engage in automated decision-making or profiling.
To enforce your rights, email info@leodriving.co.uk. In certain cases, these rights may be restricted to protect the public interest (e.g., crime prevention) or our business interests (e.g., legal privilege).
Consent as a Legal Basis for Processing
For some processing activities, Leo Driving School relies on your consent. You may withdraw consent at any time by emailing info@leodriving.co.uk.
Complaints to a Supervisory Authority
If you are dissatisfied with how we process your personal data, you may lodge a complaint with a supervisory authority. We recommend contacting the Information Commissioner’s Office (ICO), the UK’s supervisory authority with whom Leo Driving School is registered. Our ICO registration number is ZB185725.
How We Share Your Data
We do not share your data with third parties for direct marketing purposes.
To offer Klarna’s payment methods, we may share your contact and order details during checkout with Klarna to assess your eligibility and tailor payment options. Klarna processes your data in accordance with their privacy notice.
We also use third-party data processors for services such as cloud storage, software, governing bodies, and approved driving instructors. These processors are based in the EU/EEA and operate under contracts compliant with GDPR, ensuring they handle your data securely and only as instructed by us.
In certain legal circumstances, such as a court order, we may be required to share your data. In all cases, we ensure a lawful basis for sharing and document our decisions.
How We Protect Your Data
We use appropriate technical and organisational measures to safeguard your data against unauthorised access, use, alteration, or destruction. Measures include encryption and strict compliance requirements for our service providers.
How Long We Keep Your Data
We retain your personal data only as long as necessary for the purposes outlined in this privacy notice or until you request its deletion. If legal or regulatory obligations require longer retention, or if potential legal disputes arise, we may need to keep your data. For more details, see our Retention Schedule at the end of this document.
Contact and Further Information
For questions about your personal data or to make a complaint, please contact us at info@leodriving.co.uk.
3. EMPLOYEES OR POTENTIAL EMPLOYEES
The types of information we collect and use
At Leo Driving School, we collect and process personal data related to your employment with us. The types of data we collect may include:
- Personal and Identification Details: Name, address, telephone number, email address, and other contact information.
- Family and Social Information: Gender, date of birth, marital and family status, including next of kin details.
- Employment Information: Employment status, national insurance number, residency details, nationality, emergency contacts, passport and visa information, and work permits.
- Qualifications: Education, certifications, employment history, CV/resume, references, and assessment feedback.
- Job Details and Performance Metrics: Job title, manager, employment contract, payroll ID, working hours, performance history, training records, and development goals.
- Compensation and Benefits: Salary, payroll data, pensions, insurance details, bonuses, expenses, and dependents’ information.
- Electronic Identification and IT Usage: Access logs, login credentials, device identifiers, IP addresses, internet usage, and security tools data.
- Financial Details: Bank account details, expense claims, and credit checks.
- Other Personal Data: Photos, business documents, emails, contracts, and videos.
- Special Categories of Data (processed only where permitted by law):
- Health information, including disabilities, work-related injuries, and medical records.
- Criminal convictions and background checks for compliance purposes.
- Publicly available data, such as professional profiles (e.g., LinkedIn).
If you would like further information about a specific data processing activity, please contact info@leodriving.co.uk.
Why We Use Your Personal Data
We use your personal data for the following purposes:
- Human Resources Management: Workforce planning, staff administration, and reporting.
- Payroll and Benefits: Managing salaries, benefits, allowances, and pensions.
- Talent Management: Recruitment, training, and performance reviews.
- Health and Safety: Maintaining safety records, managing health programs, and accident reporting.
- Travel Management: Organizing business travel and providing support during emergencies.
- Compliance and Governance: Meeting legal obligations, such as tax reporting and regulatory checks.
- IT and Security: Ensuring network security, data backup, and system maintenance.
- Internal Communications and Events: Organizing company events and maintaining directories.
- Risk Management: Preventing fraud and ensuring compliance with company policies.
We only collect the personal data necessary for these purposes. If we process data related to your next of kin, you are responsible for informing them of this privacy notice.
Consequences of Not Providing Your Data
Certain data is essential for your employment with Leo Driving School. If you choose not to provide required information, this may negatively impact your ability to exercise your employment rights or continue your employment. When collecting data, we will clarify what is mandatory and what is optional.
Legal Basis for Processing Your Data
We rely on the following legal grounds for processing your data:
- Contractual Obligations: To fulfil our employment contract with you.
- Legitimate Interests: For internal operations, fraud prevention, and security. We ensure these interests do not override your privacy rights. You can request a copy of our legitimate interest assessment by contacting info@leodriving.co.uk.
- Statutory Requirements: For compliance with tax, labour laws, and other legal obligations.
- Consent: For specific purposes, such as using photos or participating in events. You can withdraw your consent at any time.
For any further questions or requests regarding your data, contact us at info@leodriving.co.uk.
4. CONTRACTORS OR POTENTIAL CONTRACTORS OR WORKERS WORKING UNDER A SERVICE CONTRACT
The Types of Information We Collect and Use
We collect and use personal data concerning you in relation to your work assignment and the services you provide under the work assignment/statement of work directly to Leo Driving School. The types of personal data we may collect include:
- Identification Data and Business Contact Information: Such as your first name, last name, email address, address, telephone number, mobile number, gender, date of birth, and ADI number.
- Additional Information Related to Your Work Assignment: This includes data concerning the fulfilment of your work assignment, our contractual obligations, and pre-contractual measures. Examples include correspondence data, offers, tenders, CV/resume, background check data, conditions, qualifications/certificates, contract and order details, invoices, payments, business partner history, records relating to queries/questions/complaints/orders, working time logs, training and education records, car registration number, and insurance data.
- Expense-Related Information: Such as bank statements, payment details, transactions, expense claims and receipts, bank account details, and credit card data.
- Electronic Identification Data: Information collected via communication systems, IT applications, and website browsers (where contractors have access or are affected by such systems). This may include IT usage data (system access, internet usage), device identifiers (e.g., mobile device ID, PC ID), registration and login credentials, IP address, login data and logs, analytics IDs, digital aliases/signatures, time and URLs, search history, cookie data, and recordings (e.g., voicemails, Skype recordings).
- Other Personal Data: Information you or others (such as colleagues) may register on our systems, including business documents containing personal information (e.g., emails, reports, contracts, presentations, work products), photos, images, and/or videos.
The following types of personal data are only collected and processed in compliance with applicable local laws and, where relevant, depend on your work assignment:
- Special Categories of Personal Data: For example, data required for travel emergency support (e.g., blood type, medical history, allergies).
- Data about Criminal Convictions and Offences: Such as criminal background information for criminal background checks.
- Data from Third Parties or Publicly Accessible Sources: For example, data transferred to Leo Driving School by your employer or the company assigning you, commercial register data, or creditworthiness data.
If you would like information about a specific data processing activity, please submit a request to info@leodriving.co.uk.
Why We Use Your Personal Data
We may use your personal data for the following purposes:
- Human Resources Management: Managing work assignments and services directly provided to Leo Driving School, including organizing and personal administration, working hours management, workforce planning, and internal reporting.
- Supplier and Service Provider Management: Throughout procurement, logistics, and supply chain operations, including tendering, engagement, processing orders, administration, and contract lifecycle management.
- Staff Training and Health and Safety Programs.
- Travel and Expense Management: Managing business trips, travel security, medical emergencies, and insurance.
- Finance and Accounting Services: Such as processing orders and fulfilling purchases.
- Monitoring and Auditing: Ensuring compliance with Leo Driving School’s policies and legal requirements.
- IT Resource Management: Including data backups, support, testing, maintenance, and incident responses.
- Protecting Security: Safeguarding systems, networks, and facilities from threats, fraud, and malicious activities.
We collect only the personal data necessary for these purposes and anonymize data where used for statistical analysis or IT system testing.
What Happens If You Do Not Provide Us with Requested Information?
Where it concerns processing your work assignment, Leo Driving School may not be able to establish, conduct, or terminate your business relationship without certain personal data. While you are not obligated to share your data, this may impact your work assignment, such as the inability to fulfil pre-contractual or contractual obligations.
The Legal Basis We Rely On
We process your personal data based on:
- Contractual Obligations: To fulfil obligations arising from your work assignment.
- Legitimate Interests: Such as managing business activities, monitoring compliance, preventing fraud, and ensuring network security, provided these interests are not overridden by your privacy rights.
- Legal Obligations: To meet statutory requirements, such as tax reporting, cooperation with authorities, or retention of records.
- Explicit Consent: For specific activities, where required by law, such as processing special categories of data.
For more details or to request a copy of our legitimate interest assessment, please contact info@leodriving.co.uk.
With regard to special categories of personal data, we will only process such data in compliance with applicable laws, such as with your explicit consent or when necessary for legal claims. Data concerning criminal convictions and offences will only be processed where permitted by law.
5. SUPPLIERS OR POTENTIAL SUPPLIERS OR INSTRUCTORS OR POTENTIAL INSTRUCTORS
The personal data we collect about you and how we use it
We collect and use personal data that concerns you in connection with the agreements with our suppliers. We may collect the following categories of personal data:
· Identification data and business contact information, you share with us such as first name, last name, job/position/title, business email address, business address, telephone number, ADI number, mobile telephone number, private telephone number.
· Additional information you provide to us in the course of our business relations such as data concerning the fulfilment of our contractual obligations and pre-contractual measures including correspondence data, offers, tenders, resume/CV, conditions, contract and order data, invoices, payments, business partner history, records relating to queries/questions/complaints/orders.
· Electronic identification data and information collected by the communications systems, IT applications and website browser (where supplier has access or is affected by such systems or applications and in accordance with the applicable law) such as information technology usage (system access, IT and internet usage), device identifier (mobile device ID, PC ID), registration and login credentials, IP address, login data and log files, Analytics ID, time and URL, searches, website registration and cookie data, sound recordings (e.g. voice mail/phone recordings, Skype recordings).
The below mentioned types of personal data are only collected and processed, if at all, in accordance with applicable local laws in your country of residence and where relevant depending on the agreements with our suppliers.
· Data about criminal convictions and offences such as criminal background information and sanction list information to the extent required for the purposes of criminal background screening, due diligence and Anti Money Laundering obligations
· To the extent necessary to fulfil our obligations, data obtained from publicly accessible sources or which are legitimately transmitted by other third parties (e.g. a credit agency) such as commercial register data, creditworthiness data.
What we use your personal data for
We may use your personal data as described above for the following purposes:
· supplier and service provider management throughout the supply chain including contact interaction including tendering, engagement, processing orders, process and fulfilment of purchases, administration and management of suppliers, vendors, contractors, advisers and other professional experts;
· paying debts, supplier invoice and payment management, purchasing of direct and indirect services;
· reporting and analytics including market intelligence and development and improvement of services or products through assessment and analysis of the information;
· management of process quality;
· references on documents, such as tenders, purchase orders, invoices, reports;
· contract lifecycle management;
· payment collection and insolvency processes;
· training suppliers;
· finance and shared accounting services, providing record to report and purchase to pay services;
· reorganization, acquisition and sale of activities, business units and companies;
· monitoring and auditing compliance with Leo Driving School’s corporate policies, contractual obligations and legal requirements;
· carrying out audits, reviews and regulatory checks to meet obligations to regulators;
· governance, risk and compliance, including due diligence and anti-money laundering obligations, customs and global trade compliance and sanctioned party list screening, security, including prevention, detection of crime and fraud;
· maintain and protect the security of products, facilities, services, systems, networks, computers and information, preventing and detecting security threats, and fraud or other criminal or malicious activities; and
· manage IT resources, including infrastructure management including data back-up, information systems’ support and service operations for application management, end user support, testing, maintenance, security (incident response, risk, vulnerability, breach response), user accounts management, software licenses assignment, security and performance testing and business continuity.
We collect only the personal data from you that we need for the purposes described above. For statistical purposes, improvement of our services and testing of our IT systems we use as much as reasonably possible anonymized data. This means that these data can no longer (in)directly identify you or single you out as an individual.
What happens if you do not provide us with the information we had asked you for or if you ask us to stop processing your information?
Where it concerns processing operations related to the agreements with our suppliers (as described above), Leo Driving School will not be able to adequately establish, conduct or terminate a business relationship with you or your company and generally perform the purposes described above without certain personal data. Although we cannot obligate you to share your personal data with us, please note that this then may have consequences which could affect the business relationship in a negative manner, such as not being able to take requested pre-contractual measures to enter into a contract with you or to establish and continue the business relationship you have asked for.
The legal basis on which we use your personal data
We use your personal data for the purposes described in this notice based on one of the following legal bases, as applicable:
We may process your personal data for the fulfilment of contractual obligations resulting from contracts with you or your company, or as part of pre-contractual measures we take;
In some cases, we rely on our legitimate interests to process your personal data insofar as this is not overridden by your own privacy interests. Such interests may include:
· conduct, management, development and furtherance of our business in the broadest sense possible including supply of products and services, performance of agreements and order management with suppliers, process and fulfilment of purchases, process quality management and improvement of products or services, analytics and market intelligence, reduction of default risks in our procurement processes and reorganization, acquisition and sale of activities, business divisions and companies;
· monitor, investigate and ensure compliance with legal, regulatory, standard and Leo Driving School internal requirements and policies;
· prevent fraud and criminal activity including investigations of such activity, misuse of Leo Driving School assets, products and services, and as strictly necessary and proportionate for ensuring network and information security; and
· transmitting personal data within the Leo Driving School group for internal administrative purposes as necessary for example to provide centralized services.
In some cases, we process your personal data on the basis of legal obligations and statutory requirements, for example, on the basis of tax or reporting obligations, cooperation obligations with authorities, statutory retention periods or the disclosure of personal data within the scope of official or judicial measures may be required for the purposes of taking evidence, prosecution or enforcement of civil law claims.
Regarding personal data concerning criminal convictions and offences, we will only process such data where such processing is permitted by applicable (local) law.
6. CUSTOMERS/CLIENTS OR POTENTIAL CUSTOMERS/CLIENTS
The Personal Data We Collect About You and How We Use It
We collect the following categories of personal data:
- Contact Information You Provide: Name, title, email address, home address, pick-up address, telephone number, and mobile telephone number.
- Information for Arranging Driving Lessons and Tests: Date of birth, provisional licence number, theory test booking number, practical test booking number, medical conditions, home address, and pick-up address.
- Financial Information: For processing payments and refunds, such as debit or credit card details and billing address.
- Additional Information Provided During Business Interactions: Interests in Leo Driving School services or products, marketing preferences, registration details from events or fairs, contract or order data, invoices, payments, and business partner history.
- Information from Your Browser When Visiting the Leo Driving School Website: IP address, the source of your site visit, time spent on the website or specific pages, links clicked, comments shared, browser type, date and time of visit, etc.
What We Use Your Personal Data For
We use your personal data to:
- Process and fulfil orders, keeping you informed about their status.
- Provide and manage our products and services.
- Offer customer support, evaluate and respond to requests or inquiries.
- Conduct customer satisfaction surveys.
- Contact ADIs (Approved Driving Instructors) and the DVSA (Driver and Vehicle Standards Agency) to arrange or amend courses and tests.
- Perform marketing and sales activities, such as generating leads, pursuing prospects, conducting market research, and evaluating the effectiveness of marketing campaigns.
- Send marketing communications, including alerts, promotional materials, newsletters, etc.
- Conduct data analytics, including market research, trend analysis, financial analysis, and customer segmentation.
We collect only the personal data necessary for these purposes and share the minimum required details using secure communication methods such as phone, email, API (system-to-system), and modern text-based communication channels.
We may also anonymize your personal data so it no longer identifies you, using it to improve our services and test IT systems.
If you use a promotional code or offer received through a marketing campaign from another company, Leo Driving School may notify that company of the status of your order. This is to manage and deliver subsequent marketing communications within that campaign or in future campaigns.
For gift cards or other promotional benefits, we may need to share your personal data (e.g., name, phone number, and email address) with a third-party provider of these services.
What Happens If You Do Not Provide Us with Requested Information or Ask Us to Stop Processing It?
Certain personal data is necessary to establish, conduct, or terminate a business relationship with you. This includes data required to meet contractual obligations or comply with legal requirements.
Without this data, we may not be able to:
- Fulfil contractual obligations.
- Take pre-contractual steps to enter into a contract with you.
- Maintain or continue the business relationship you have requested.
The Legal Basis for Using Your Personal Data
We process your personal data based on the following legal grounds:
- Contractual Obligations: To fulfil obligations resulting from contracts with you or your company, or as part of pre-contractual measures at your request.
- Statutory Requirements: To comply with tax and reporting obligations, cooperate with authorities, or meet statutory retention periods.
- Consent: Where required by law, such as for marketing activities without an existing business relationship.
- Legitimate Interests: To process personal data within the scope of our business relationship. Our legitimate interests include:
- Managing and advancing our business operations.
- Preventing fraud and criminal activity, including investigating misuse of Leo Driving School assets, products, or services.
- Ensuring compliance with legal, regulatory, and internal policies.
- Transmitting personal data within the Leo Driving School group for centralized services.
- Training employees, conducting quality assurance audits, and identifying opportunities for business improvement.
7. OTHER DATA SUBJECT TYPES
Unsolicited Personal Information
If you send Leo Driving School unsolicited personal information, such as a CV, Leo Driving School reserves the right to either delete that information immediately without informing you or to categorize you as a relevant data subject type as outlined in this Privacy Notice and process your data accordingly.
Users of Our Website Who Are Not Listed Under Specific Data Subject Types
The Personal Data We Collect and How We Obtain It
We collect the following categories of personal data:
- Business Contact Information You Provide: Name, title, job title, email address, business address, telephone number, mobile telephone number, etc.
- Information Your Browser Provides When Visiting the Leo Driving School Website: IP address, the source of your site visit, time spent on the website or specific pages, links clicked, comments shared, browser type, and the date and time of the visit.
What We Use Your Personal Data For
We use your personal data to:
- Respond to specific requests you make, such as demonstrations, whitepapers, newsletters, or other information.
- Provide customer support and evaluate and respond to requests or enquiries.
- Conduct customer satisfaction surveys.
- Perform marketing and sales activities, including generating leads, pursuing prospects, conducting market research, and evaluating the effectiveness of advertising campaigns.
- Send marketing communications, such as alerts, promotional materials, and newsletters.
- Conduct data analytics, such as market research, trend analysis, financial analysis, and customer segmentation.
We only collect the personal data necessary for the purposes outlined above. We may also anonymise your data, ensuring it no longer identifies you, and use it to improve our services and test IT systems.
The Legal Basis for Using Your Personal Data
We process your personal data based on the following legal basis:
- Legitimate Interest: By using our website, it is understood that you may be a potential customer, contractor, employee, or supplier.
Leo Driving School Apps
ADI Portal
The Personal Data We Collect and Use
We collect and use the personal data you provide when registering for our ADI Portal app to manage private students and any additional information required to register and manage Leo Driving School students. This applies to all versions of the app (Android, iOS, Web).
We collect the following data:
- Identification Data and Business Contact Information: Name, title, email address, home address, postcode, mobile number, gender, date of birth, and ADI number.
- Additional Information for Managing Leo Driving School Students: Car registration number, insurance number, insurance documents, and ADI badge.
What We Use Your Data For
We use this information for the following purposes:
- Ensuring app functionality.
- Account management.
- Fraud prevention, security, and compliance.
- Advertising and marketing.
- Analytics.
Personal data is not shared with third-party companies or organizations unless necessary to provide the agreed services or where explicit consent has been provided. When using the ADI Portal to manage Leo Driving School students, we will share your name and phone number with the students assigned to you.
How to Remove Your Personal Data
To request the removal of your personal information, please email: info@leodriving.co.uk
Personal Data of Private Students
When using Leo Driving School services or software (e.g., the ADI Portal) to manage private students’ data, you act as the Data Controller, while Leo Driving School serves as the Data Processor.
Private student data may include:
- Name, title, email address, home address, pick-up address, telephone number, mobile number, date of birth, provisional licence number, theory test booking number, and practical test booking number.
As the Data Controller, you are responsible for ensuring that student data is retained and deleted according to legal requirements and your retention policies.
Handling Data Subject Requests
As the Data Controller, it is your responsibility to process Data Subject Requests. Leo Driving School will provide reasonable assistance to the extent of our legal obligation as the Data Processor. If we receive a Data Subject Request regarding your private students, we will direct them to contact you directly to submit their request.
8. RETENTION PERIODS FOR ALL DATA SUBJECTS
|
DATA RETENTION SCHEDULE |
||||
|
PROCESS |
CATEGORIES |
MAY INCLUDE |
RETENTION TRIGGER |
PERIOD |
|
Processing Transaction/Booking including contact forms |
Identity |
Name |
Last Action |
6 years |
|
Contact |
Address(es) |
Last Action |
6 years |
|
|
Financial |
Debit/Credit card details |
Last Action |
6 years |
|
|
Payment |
Financial |
Debit/Credit card details |
Last Action |
6 years |
|
Contact |
Address(es) |
Last Action |
6 years |
|
|
DVSA Course Booking |
Identity |
Name |
Last Action |
6 years |
|
Marketing |
Identity |
Name |
Last Action |
2 years |
|
Contact |
|
Last Action |
2 years |
|
|
Recruitment Interviewing |
Identity |
Name |
Last Action OR End of Employment |
1 year |
|
Contact |
Phone |
Last Action OR End of Employment |
1 year |
|
|
Document |
CV |
Last Action OR End of Employment |
1 year |
|
|
Recruitment Onboarding |
Identity |
Name |
End of Employment |
6 years |
|
Contact |
Address(es) |
End of Employment |
6 years |
|
|
Documents |
Passport (or Right to Work equivalent) |
End of Employment |
6 years |
|
|
Financial |
Bank Account details |
End of Employment |
6 years |
|
|
HR and Staffing |
Identity |
Name Marital Status Job Title Car Registration Number National Insurance Number |
End of Employment |
6 years |
|
Contact |
Address(es) |
End of Employment |
6 years |
|
|
Documents |
Passport (or Right to Work equivalent) |
End of Employment |
6 years |
|
|
Financial |
Bank Account details |
End of Employment |
6 years |
|
|
Job Information and Work Metric
|
Position Working Time Log |
End of Employment |
6 years |
|
|
Suppliers and ADIs |
Identity |
Name Gender Car Registration Number ADI Number |
Last Action OR End of Collaboration |
6 years |
|
Contact |
Address(es) |
Last Action OR End of Collaboration |
6 years |
|
|
Documents |
ADI Badge |
Last Action OR End of Collaboration |
6 years |
|
|
Financial |
Bank Account details |
Last Action OR End of Collaboration |
6 years |
|
|
Website Cookies |
Identity |
Please see our Cookie Statement |
Please see our Cookie Statement |
|
|
Data Subject Request (DSR) |
Identity |
Name |
Last Action |
1 year |
|
Contact |
Phone |
Last Action |
1 year |
|
|
Call Recordings |
|
Call Recording Audio |
Call End Date (calls prior to 04/04/2023) |
6 months |
|
Call Recording Audio |
Call End Date (calls on or after 04/04/2023) |
1 year |
||
|
Emails |
|
Transactional Emails |
Date Sent |
3 months |